Frequently Asked Questions

What if I can’t log on because of error “Invalid username or password. Try again.”?

• REMEMBER, user id must be in UPPERCASE.
• REMEMBER, the password is case sensitive.

FASTPoint help desk line

· Livingston 24 / 7 Help Desk.

(800) 291 – 7993, Identify yourself as a Ford Carrier

or email the Help Desk

at Ford FAST HelpDesk

If you are able to log in, please go to the Help menu and choose Documentation. Please read the Documentation before calling the help desk.